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13.Scaling and standardization

How proven practices, plays and AI use cases are codified once and rolled out everywhere — across markets, segments and teams — so the organization gets the benefit without re-doing the work in every region.

Sufficient when: Sufficient when proven practices reach all markets within one quarter.

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Sub-processes

5 processes in this dimension

  • Automation and tooling scaling
  • Center of excellence operating model
  • Playbook standardization
  • Process documentation and SOPs
  • Rollout and replication across markets
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